You share the open opportunities.
We review your eligible inquiries and outstanding estimates, agree on the message, and identify the next steps you can offer.

Estimates sitting unanswered? Inquiries or leads gone cold? We call the customers who already asked for your help—and get you a clear next step.
Personal follow-up from our live sales team (not AI), bringing 20 years of sales closing experience to your leads and outstanding estimates.
When you’re on a job, following up can slip down the list. We handle the conversation and keep you informed.
We review your eligible inquiries and outstanding estimates, agree on the message, and identify the next steps you can offer.
We ask whether the customer is still interested, learn what’s holding them up, and arrange your approved callback or appointment.
See who we reached, what they said, and what happens next. You handle pricing, technical advice, and the final decision.

Sometimes they need someone to pick up the phone.
Follow-Through is designed for service businesses with open estimates, room for more work, and too little time for consistent follow-up.
A manageable starting point for a small business with a backlog of customer inquiries.
We agree on the scope before calling and review the outcomes together. Additional leads or estimates require your approval.
One flat monthly rate. No lengthy commitments.
Follow-up for up to 100 leads or estimates.
Proposed launch package. Final scope by agreement.
Weekday daytime service. No guaranteed sales.
Tom CianciWith 20 years of sales closing experience and experience running his own businesses, Tom understands the value of a timely conversation. Follow-Through brings that personal attention to the inquiries you’ve already earned.
The approach is simple: understand the customer’s needs, arrange the right next step, and give you a clear view of the outcome.
The service focuses on eligible customers who have already contacted your business and estimates you have already sent. We review your existing opportunities together before starting.
We record the question and arrange a callback with you. You stay in charge of technical advice, quotes, discounts, and service commitments.
The starting plan includes follow-up for up to 100 leads or estimates per month, with preparation, calls, tracking, and reporting. We agree on priorities before starting.
No. We commit to the agreed follow-up work and reporting. Customer decisions and accepted jobs are tracked so you can assess the value.
We agree on eligible inquiries and your approved message before calling. Contact preferences and opt-outs are respected, and urgent service requests go back to your business.
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